FAQs

Shopping Information

How will my items be shipped?

We ship via USPS. Insurance and tracking are free of charge!

How long will it take to get my package?

Most orders will arrive in between 5-10 business days, though special orders may take longer.

Do you ship internationally?

We sure do!

Where are you located?

Our headquarters are located in Pacifica, California

Payment Information

What payment methods are accepted?

We accept all major credit cards and PayPal.

Orders and Returns

Do I need an account to place an order?

An account is not required to place an order, but it might help you keep track of things and make your past orders easy to find!

Who should I to contact if I have any queries?

Please use the contact form, or you can email us (info@kumawear.com).

How can I cancel or change my order?

Please contact us ASAP for any changes to your order!

How do I track my order?

You will receive tracking information once your order has been processed and shipped.

How can I return a product?

We do not accept returns, but we will exchange any defective product.